Legal

UGC Room Payout Policy

This policy explains how earnings become withdrawable, how payout requests are reviewed, and what can delay or block a payout inside UGC Room.

When Earnings Count

Task earnings are credited only after the assigned work is reviewed and approved. Claiming a task, receiving a content block, or submitting proof does not guarantee payment on its own.

If the submitted work uses the wrong account, changes required content without approval, misses the deadline, or fails the instructions, the task may be rejected without payout.

Withdrawal Requests

Creators request withdrawals from the wallet inside UGC Room. Requests can remain pending until the admin team verifies the balance, payout method, and task history behind the requested amount.

Duplicate pending withdrawal requests are blocked by the platform to keep payout operations clean and auditable.

Rejected Or Delayed Payouts

A payout request can be rejected or delayed if the balance is under review, the payout method is incomplete, the related work has not been approved, or fraud/compliance checks require manual confirmation.

Where a payout is rejected, UGC Room stores the reason in the platform so the creator can see what needs to be corrected before trying again.

Disputes And Corrections

If a creator believes an approved or rejected payout is incorrect, the dispute should be raised through UGC Room support with the relevant task or payout request reference. UGC Room may review audit history, submission files, and moderation notes before making a final decision.

Manual balance corrections, if needed, are logged in the ledger so both the creator and the admin team keep a traceable record of the adjustment.